What are the different subscription plans?
There are 3 options that are available:
– the 12 sheet plan, which includes 2 sheets each of 6 different designs;
– the 24 sheet plan, which includes 4 sheets each of 6 different designs;
– the 48 sheet plan, which includes 8 sheets each of 6 different designs.
I’m confused. Can you explain more simply?
Of course! No matter which plan you pick, you’ll receive 6 different designs each month. The 12 sheet plan gives you 2 sheets of each design, the 24 sheet plan gives you 4 sheets of each design, and the 48 sheet plan gives you 8 sheets of each design.
What kind of stationery will I receive?
It will be a surprise every month, but the paper is 5″ x 8″ (A5 size), it is fountain pen friendly, and you can write on both sides if you wish. You’ll always get 6 brand new designs that have never been sold anywhere else before. You’ll always receive a variety, so you can expect a few different styles: vintage, retro, cute, quirky, modern, elegant – you’ll find something for each and every one of your penpals! When you subscribe, we’ll also ask for some suggestions, because we want to offer you stationery that you like! We can’t guarantee that we’ll use your ideas, but our subscribers often have amazing suggestions, so we take them into consideration when we create new designs.
Are envelopes included?
We’re now offering matching envelopes (as of May 2016), so you can choose whether you prefer to receive paper only, or writing sheets with envelopes! Each envelope matches each stationery design, so if you purchase the 6 envelope pack, you’ll receive 6 different envelopes. If you get the 12 envelope pack, you’ll receive 2 envelopes each of our 6 different designs. (They are illustrated and not just plain, solid colors.) The envelope size is A2 (4 3/8″ x 5 3/4″ or 111mm x 146mm), so the paper fits perfectly inside when folded in half.
I used to purchase the Stationery of the Week (SOTW) on Penpal of the Week. Is this the same thing?
It’s not exactly the same thing, but it’s similar. Instead of designing a new stationery and selling it individually every week, we now offer 6 new designs a month that are sold as a bundle. To help you save on shipping, we’ll mail them all together. The SOTW has been replaced by the SSS. It’s even easier to pronounce – everyone wins!
When will I receive my paper?
Depending on where you live, you should receive your stationery within 4 weeks of payment. So if you start your subscription on the 1st of the month, you should receive your first package of stationery at the end of that month, or on the 1st of the following month at the latest. As you very well know as a letter writer, the time mail takes to reach us can be hard to predict, but we’re training our messenger pigeons to go faster and faster. (It’s working pretty well so far!)
How much does shipping cost?
Nothing! Zero! Nada! Shipping is absolutely free for all North American customers. Outside of the United States and Canada, international customers will be charged $2 for the 12 sheet plan, $4 for the 24 sheet plan, and $6 for the 48 sheet plan.
What is the value of the stationery?
Each pack of 12 sheets of an individual design in the Etsy shop has a value of $5, shipping included. So normally, getting 6 different designs would cost a minimum of $30. But with this SSS, you can get your hands on 6 designs a month for as low as $6!
How can I pay?
Payments can be made via PayPal, and we list our prices in USD, but all currencies are accepted.
Do I need to pay for a year in advance in order to get a decent price?
Not at all! We hate being stuck in a contract as much as you do, so you can just pay as you go along. We won’t even charge you extra for subscribing on a monthly basis! Everyone gets the same good price. Try it out for a couple of months and see if you like it!
Can I purchase a subscription for someone as a gift?
You certainly can! A stationery subscription would make an awesome present. Just fill in the form on this page, and we’ll send you an invoice shortly.
I like free stationery. How can I get free stuff?
Good! We like free stationery too, and we’re happy to send you a free pack of 12 sheets if you refer your friends to the SSS and they subscribe. As long as you’re with us, you’re eligible for a free monthly surprise. So for example, if 4 of your friends subscribe, no matter what plan they choose, you’ll receive a free stationery item 4 months in a row.
What if I want to cancel?
Then you should! It’s very easy and you don’t even need to get in touch with us to do it. Just log into your PayPal account, go to your profile, and find your payment settings. You can manage your preapproved payments and cancel or update your subscription from there.
What if I want less sheets, or more sheets? Can I switch plans?
Yes you can. Just cancel your current subscription before your renewal by going to your PayPal account, where you can manage your preapproved payments in your profile. Then, come back on the website and pay for a new subscription by selecting your new favorite option.
I’m moving. How should I let you know where to send the stationery?
Please send us your new address via the contact form. Good luck with the move!
You two are a couple… Were you ever penpals? Who does what at La Papierre exactly?
Sadly, we were never penpals – it would make a pretty interesting story, wouldn’t it?! We did meet through the League of Extraordinary Penpals, so we hope that gets us some extra points. Plus we do write each other little love notes from time to time! As for our respective tasks, here’s the short answer: Julie designs the stationery, and Denise finds the best stamps to put on your envelope. We’re also both pretty good at making thai soup, and choosing the perfect shade of ink to match our stationery when writing letters.